Frequently Asked Questions

Our products are available in most, grocery stores, health food stores and some drugstores.

We invite you to visit our website and browse for our enhanced store locator page

You can also try the home delivery experience with Instacart, the world's largest online grocery service!

In addition, some of our products are available on different platforms such as: Amazon and Walmart connect. You can always get in touch with Bio-K+ Team if you need help finding a product in store, we are always happy to help!

Several lifestyle factors may interfere with and weaken your digestive health. Regularly taking a quality probiotic product may be an ally in this regard.

You can take our capsules and even our drinkable probiotics on a regular basis to support your digestive and immune health*. You can also take it a few times a year when you need it the most!

You can take Bio-K+ probiotics at any time of day, either with or without food. We encourage you to find your own rhythm when taking Bio-K+ products.

Don't mix your probiotic with warm food and do not cook it. The bacteria are sensitive to heat.

It's always recommended to consult a health care professional before using a new dietary supplement such as probiotics. In theory, you can not take too much probiotics, the intestinal transit should eliminate unnecessary bacteria. Our bacterial strains are transient and don't stay in the gut for a long period of time. However, it's always better to start the intake of probiotics more gradually and monitor your wellbeing.
Benefits of Bio-K+ will take place in the intestines to support the digestive and immune health*. The number of probiotics contained in a product is specific to the strains included and is a key, but not the only factor to take into consideration while to supporting wellbeing.

If you are taking medications, you should always consult your health care professional before taking a dietary supplement.

It is normal to notice changes in intestinal activity when starting the intake of a probiotic.

This is a temporary situation, it takes time for your system to adapt to Bio-K+ probiotics

Some people are more sensitive than others.

If this is the case, start the intake of Bio-K+ more gradually or as directed by your qualified healthcare professional.*

All Bio-K+ products are vegetarian.

The complete line of Bio-K+ capsules is vegan.

Here are the vegan drinkable probiotics:

-Bio-K+ fermented soy - Mango

-Bio-K+ fermented rice - Blueberry

-Bio-K+ fermented pea - Raspberry

-Bio-K+ Extra drinkable vegan probiotic - Cognition* - Peach and turmeric with Cereboost(R)

-Bio-K+ Extra drinkable vegan probiotic - Immune Health* - Elderberry with Wellmune(R)

-Bio-K+ Extra drinkable vegan probiotic - Stress Support* - Lemon and ginger with Sensoril(R)

-Active Shot - Raspberry

All Bio-K+ products are free from the following allergens: wheat (gluten), peanuts, tree nuts, sesame, mustard, eggs, fish, crustaceans/molluscs.

Some of our products contain milk:

-Bio-K+ fermented milk - Original (unsweetened)

-Bio-K+ fermented milk - Strawberry

-Bio-K+ fermented milk - Vanilla

-Bio-Kidz fermented milk - Strawberry

One of our product contain soybeans:

-Fermented soy - Mango

Our capsules contain corn (maltodextrin)

The following products are verified and certified by the third party “NON-GMO Project”:

Everyday Wellness - Drinkable Probiotics:

Bio-K+ fermented soy - Mango Bio-K+ fermented rice - Blueberry

Bio-K+ fermented pea - Raspberry

Bio-K+ Active Shot - Rapsberry

Specialized Wellness - Extra drinkable probiotics:

All the Extra drinkable probiotics are Non-GMO certified

More rencently, all the Bio-K+ capsules have been certified non-GMO.

Absolutely! If you are looking for a non-dairy alternative to suit your dietary needs here are your options:

Everyday Wellness - Vegan drinkable probiotics:

Bio-K+ fermented soy - Mango

Bio-K+ fermented rice - Blueberry

Bio-K+ fermented pea - Raspberry

Bio-K+ Active Shot - Rapsberry

All the Bio-K+ Extra drinkable probiotics are vegan and do not contain dairy.

All of Bio-K+ capsules are vegan, dairy-free.

Bio-K+ Everyday Wellness and Pro line capsules’ bacterial count is guaranteed until the expiration date if the product is refrigerated. Bottled capsules have optimized stability due to the desiccant sachet. It is important to keep the desiccant sachet in the bottle to avoid humidity and ensure a good environment for the bacteria until the expiration date. We recommend that you refrigerate your Bio-K+ capsules at home in order to maximize longevity and effectiveness. New capsules launched recently (Specialized wellness: ABS*, Women's Health*, Extra capsules) are shelf stable and do not require refrigeration.

Bio-K+ drinkable probiotics have a bacterial count guaranteed until the best before date if the product is refrigerated. They can be kept out of the fridge for a maximum of 24 hours. The product will still be edible and effective, however we cannot guarantee the amount of bacteria until the best before date and the taste will be more tart and the texture more lumpybr>

We do not recommend freezing BioK + products. Bio-K + capsules have to be refrigerated or kept at room temperature at all time.

For the drinkable probiotics, we strongly advise against freezing them. The freezing process will significantly affect the bacterial viability as well as the taste and texture of the product. In order to ensure optimal bioactivity, we recommend you store the drinkable probiotics in the refrigerator. This way, you will be sure to consume drinkable, high-quality probiotics.

The bacterial count is guaranteed until the expiration date stated on the packaging. Once the date has passed, the amount of bacteria will decrease and we can no longer insure the quality and effectiveness of the products. For our drinkable probiotics, the taste and texture will change; the product will be more tart (due to the production of lactic acid by our bacteria) and lumpier. The bacterial count will decrease gradually after the best before date.

If you are taking medications, you should always consult your health care professional before taking a dietary supplement.

The Bio-K+ Everyday Wellness line contains 50 billion CFU, the Specialized Wellness line (Bio-K+ Extra drinkable probiotics) contains 80 billion CFU and the Bio-K+ Active Shots contain 12.5 billion CFU.

Know that our drinkable probiotics are an ideal alternative to capsules. They are all equally effective and they contain our unique and exclusive probiotic formula. Simply adapt the dosage to your needs (1 bottle = 50 billion CFU). Note that the Specialized Wellness line (Extra drinkable probiotics) contain 80 billion bacteria per bottle and we recommend to take the whole bottle to benefit from the added ingredient. We also recommend to take the whole bottle at once for the Active shots.

You should always consult your health care professional if you are taking medications or have an underlying medical condition before taking a dietary supplement.

You should always consult your health care professional if you are taking medications or have an underlying medical condition before taking a supplement.

For the Everyday Wellness line of drinkables:

Take up to 1 bottle daily or as directed by your qualified healthcare professional.*

When new to probiotics, start gradually and increase intake to target your needs.

For the Active Shots, take 1 whole bottle daily.

For the Specilaized Wellness Line (Bio-K+ Extra drinkable probiotics), if you are a regular probiotic user, we suggest taking 1 whole bottle daily to get the maximum benefit.

Bio-K+ drinkable probiotics have a bacterial count guaranteed until the best before date if the product is refrigerated. They can be kept out of the fridge for a maximum of 24 hours. The product will still be edible and effective, however we cannot guarantee the amount of bacteria until the best before date and the taste will be more tart and the texture more lumpy.

Once opened, drinkable bottles can be kept for up to 7 days as long as they are well closed and refrigerated. The bottle can be closed using a free lid available in your favorite retailer's fridge, or you can use plastic film.

Bio-K+'s three bacteria produce lactic acid during fermentation, which over time and batch to batch changes the product's taste from slightly acidic to a stronger acidic taste and texture from creamy to curdy. This is the result of a natural fermentation process that is perfectly normal! You are still receiving the full benefits and effectiveness from Bio-K+ products.

Bio-K+ probiotics provide you with one of the highest-quality probiotics, a guarantee of maximum potency up to its best before date, as well as a distinctive taste and texture characterized by live and active bacteria.

To get a creamier texture, shake it thoroughly before drinking it. Furthermore, you can mix the product with your favorite cold foods such as fruits, cereal, salad, smoothies.

Yes, the drinkable probiotics in blueberry flavor, raspberry flavor and even those in the Extra line have different protein bases, namely rice, pea, oat and pumpkin seed proteins. The fermentation process with these proteins results in a more liquid texture than milk- or soy-based drinkable probiotics. All these products offer you the same effectiveness.

We suggest adults consume one bottle per day to get the full benefits from the added ingredients or as directed by your qualified healthcare professional.* You can also start more gradually if you are just starting using probiotics, as each bottle contains a considerable number of probiotics! Once opened, drinkable bottles can be kept for up to 7 days as long as they are well closed and refrigerated. The bottle can be closed using a free lid available in your favorite retailer's fridge, or you can use plastic film.

Our Specialized Wellness line (Bio-K+ Extra drinkable probiotics) are made of fermented oats and pumpkin seeds. It does indeed have a more liquid texture than other Bio-K+ drinkable products with dairy or soy. Fermented oats and pumpkin seed protein produce a much thinner texture than dairy for instance

For the Everyday Wellness capsules, we suggest:

Take 1 capsule daily or take as recommended by your healthcare professional to maintain digestive and immune health.*

For the specialized capsules (ABS*, Women's Health*, Extra capsules), we invite you to consult their product page to know more about the recommended dosage and cautions.

We recommend that you do not open Bio-K+ capsules. They feature targeted-release technology or an enteric coating to protect the probiotic bacteria and ensure they are only deployed after reaching the intestinal tract. Opening the capsule eliminates this protection and we cannot guarantee that bacteria will make it to the intestinal tract alive.

The probiotic material in our powders and capsules is usually white or off-white. Occasionally, the color of our probiotic capsules may change, and in some cases, the powder may take on an orange or pink hue, due to interactions of the ingredients used to make them. These variations are considered normal occurences and may arise from different ingredients and storage conditions for each product. These color differences do not indicate that the probiotic is spoiled or that their efficacy has been diminished.

As BioK+, we guarantee the highest quality. Our products are rigorously tested to ensure the viability and the potency of the probiotic capsules throughout their shelf-life. We do the work for you so you can take care of your health at ease.

It is possible that you may notice some discoloration inside the bottle caps. We want to assure you that this is a normal occurrence and does not affect the quality or safety of the product. The discoloration is due to a recent change in the glue and liner used in the bottle caps. Extensive testing has confirmed that there is no contamination. ll products meet our strict quality standards and are safe for consumption.

The Specialized Wellness line (Bio-K+ Extra drinkable probiotics) use the same patented probiotic blend of L. casei LBC80R(R), L. rhamnosus CLR2(R) and L. acidophilus CL1285(R) as in the Everyday Wellness line. You are therefore guaranteed to obtain the same efficiency and quality.

By opting for the Bio-K+ Extra Line you get more probiotic bacteria than in the Everyday Wellness line (80 billion comparatively to 50 billion) and you benefit from active ingredients scientifically supported for different functions* (Wellmune ®, Cereboost ® and Sensoril(R)).

Know that Everyday Wellness probiotics in capsules and drinkable probiotics are just as effective and contain the same exclusive probiotic formula!

Some prefer probiotics in capsules for their convenience of use (e.g. travel), others prefer drinkable probiotics for their taste, their supply of nutrients and fermentation metabolites as well as for the speed of action of the probiotic bacteria which act from the moment it is in contact with the mouth and throughout the gastrointestinal tract.

The bacteria in the capsules and in the drinkable probiotics reach the gut without problem, where they take action.

Nothing better than trying them out to see what you like best!

Providing samples remains complex since we want to offer our customers an irreproachable quality of our probiotics. As you probably know, sending samples by mail does not allow us to offer this quality standard for all our products, some of which must remain refrigerated.

Currently, we are authorized to sell our products in the United States, Canada, and for some products, in China. We are actively looking for the best way to make the product available worldwide.

Gut Kommunity is here to keep your gut in check and stay healthy all year round! Make us part of your daily wellbeing routine by integrating Bio-K+ premium probiotics into your healthy habits. We promise to keep you up to date with exclusive wellness content and the special perks you deserve.

You can join our Gut Kommunity by clicking the link Kommunity Guthere!